Friday 22nd March 2019

Email Service Incoming/Outgoing emails deleted from the queue

Due to human error during short system outage between 15:32 - 15:45 UTC yesterday, all emails queued up for delivery have been deleted. We have been trying to recover from this situation but unfortunately all mention emails were irreversibly deleted. If you expected an email between this time and you did not receive it, please ask for the email to be re-send to you. If you have sent something important yourself, please check with the receiving party if it was retrieved and otherwise re-send it.

We are very sorry this has happened, especially that it was purely a human mistake at play here. We have taken steps to prevent this from happening in the future.

UPDATE: All affected users have been informed. So if you havent gotten an email from us, it means you haven't missed any emails.

Powered by Cachet.